No part of this website may be reproduced without written permission. STaSIS Engineering is not responsible for errors, omissions or consequential losses and damages. All products portrayed are the exclusive intellectual property of STaSIS Engineering, Inc. Third party registered trademarks, designs and trade names are the property of their associated registrants and no claim of association is made. The names Audi, BMW, Volkswagen, Lotus, Mitsubishi, Subaru and all their product names are used for descriptive purposes only. In no way does STaSIS Engineering imply or intend a direct connection between itself and any of the manufacturers named on this website. Infringements of STaSIS Engineering product designs in part or whole will be litigated without notice under California Law.
Every attempt will be made to ship confirmed orders within three business days of receipt. All products are FOB ("Freight on Board") STaSIS Engineering, Summit Point, WV. Standard method of shipment is UPS Ground. Customers are responsible for all freight charges on all merchandise returned because of a refused or missed shipment. We cannot guarantee ship times.
All back orders will be held and shipped when available unless otherwise specified. If STaSIS Engineering experiences a delay of 30 days or more, customers will be notified prior to shipment.
Inspect all merchandise immediately upon receipt. Carefully check to make sure that the part numbers, style, size, etc., conforms to your original order. All goods are considered delivered to the purchaser when placed in the hands of the Carrier and to the Purchaser. Any claim for loss or damage must be made with the Carrier.
Shortages: all claims for shipment shortages or errors must be made in writing within 20 business days of shipment by STaSIS Engineering. Claims should include a short description and supporting documentation.
Damaged Merchandise: all merchandise is inspected thoroughly before shipment. Should any product arrive damaged, hold the original carton, all packing material and the damaged part and contact the carrier to file a claim. Do not refuse shipment.
All return claims must be made within 30 days of original purchase. All returns must be authorized and accompanied by a Return Material Authorization (RMA) number, freight prepaid. No COD Freight Collect Returns will be accepted. All returned goods will be subject to a restocking fee up to 20%. Discontinued, damaged, and special order items are not returnable. All returned products must be in "like new" condition. Credit will be issued after inspection by STaSIS Engineering. Please make the return within 15 days of receipt of a Return Authorization number and enclose a copy of the original invoice and a brief explanation of the reason for return. Download the RMA request form below and fax to 304-551-0080 to obtain a RMA number.
Download RMA Request Form HERE
Refused or missed shipments returned to STaSIS Engineering do not constitute a right to a refund, credit, or deduction from outstanding amounts due. The customer will be responsible for all freight charges and a restocking fee of 20%. Any customer wanting the products reshipped must prepay the invoice plus additional charges.
Orders will be accepted from customers outside the United States . Payments must be made in United States currency or cashier's check drawn on a U.S. bank. Wire transfers will be accepted with prior arrangements only. Payments must be made in full and in advance of shipment. Additional costs incurred for special crating, shipping insurance, transport documents, customs, duties and taxes are to be paid by the customer.
Call for more information.
888-9-STASIS (888-978-2747)